Southwest Performance Parts

Overview

The client is a distributor and retailer of high-performance automotive parts for racing, street, and off-road use. They extend excellent customer service and a complete line of high-quality products to speed shops, auto part merchants, machine shops, and chassis and engine builders. They generate sales for their ecommerce website via paid online advertisements such as Google Ads.

When the client came to us, they had previously been running Google Ads to generate sales for their business, however, their campaigns were not profitable and they were losing money.

The client came to me with the goal of first converting customers profitably with Google Ads and then scaling monthly revenue as high as possible so they could increase their customer base and maximize their bottom line

Solution

our process

When we first began to audit the account we discovered that there were many different campaigns running that were not performing well overall but did have some data that could be used to improve the performance.

After the initial audit of the client’s account and campaigns, we put together a marketing plan to present to the client. We then conducted an interview and strategy session with the client to learn more about their business and get any necessary information that was needed to help them get to profitability.

We then began the initial campaign restructuring process which included turning off what wasn’t working. This allowed us to reduce any further financial loss from unsuccessful campaigns.

We then performed an extensive analysis of their top competitors to see what was working well for them. After that was completed we performed additional keyword research which would be used later during the optimization and restructuring phase.

The next steps were to create ad extensions and new ad copy to be used with the ads. This would later assist in increasing quality score and increasing ad performance.

After the above steps were completed, we continued with additional campaign restructuring and began to optimize all of the campaigns using the research that was conducted.

Once the initial optimization and restructuring process was complete we recommended to the client that we also market on Facebook Ads. The client agreed and we then created a strategy for Facebook Ads based around retargeting and lookalike audiences so we could use some of the data that we already had to scale results faster.

As the campaigns were running, we performed regular management and optimizations on them in order to continuously increase the performance. We also created and launched new campaigns.

Complications

The main complication that we expereinced was time frame the client needed to turn things around in. This was something we kept top of mind and ensured to be measuring the results closely as we made changes within the acccount. By being well aware of this, allocating the necessary resources, as well as implementing our proven process that has worked for many of our other clients, we managed to begin to turn things around very quickly.